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Car and Truck Hire
Tamworth Airport (TMW)
Address:
Terminal Building,
(Airline Passengers Only)(Country),
Tamworth,
NS,
New South Wales,
2340,
Australia
Phone:
(61) 2 6765 2000
Hours of Operation:
Sun 4:30 PM - 8:30 PM; Mon - Fri 8:00 AM - 5:00 PM; Sat 8:00 AM - 12:00 PM
Holiday Hours:
2024
CHRISTMAS DAY
December
25
08:00AM - 12:00PM
BOXING DAY
December
26
closed
2025
NEW YEARS DAY
January
1
closed
LABOUR DAY
October
7
closed
If flying in, the rental counter is within the terminal with a short walk to the car lot.
Renter Requirements
Prepay Terms
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Optional Coverages
Excess Options
Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.
Please click here for further information.
Credit Card Policies
Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, Diners Club and an Avis Charge Card. However, some locations may not accept all card types.
At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.
Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.
Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).
Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.
Debit Card Policies
See Credit Card Policy above.
Drivers License
The Driver must (i) hold a full, current and valid driving licence (not being a learners, provisional or restricted licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.
Digital drivers licences (with the correct endorsements) are accepted for any Avis rental. All digital licences must be checked live at the time of rental, via the respective validation process. A screenshot or photo of the licence is not accepted.
A digital licence does not replace a physical licence and you should still carry your physical card, when travelling outside the issuing state or territory.
Public Liability and Property Damage
Please refer to the Rental Terms & Conditions
Additional Driver Policy
Age Requirements
Cancellations
Fuel Policy
To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection.
Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee.
Modifying Your Booking
- You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
- For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
- Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.
Pre-Authorisations
Privacy
Rates and Inclusions
Rental Qualification Policy
Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. https://www.avis.com.au/en/rental-qualification-policy
Signature Series
When renting a vehicle from the Signature Series range specific Terms and Conditions apply.
- Debit cards are not permitted.
- At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
- Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
- Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
- Interstate one-way rentals are not permitted on Signature Series vehicles.
Travel Restrictions
Area of Use Restrictions
Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.
Where You Can and Cannot Drive the Vehicle
You and any Authorised Driver must not, unless authorised in writing by Avis drive or take the Vehicle:
IN QUEENSLAND
-
On Highway No. 27: beyond Chillagoe in a westerly direction
-
On Highway No. 1: beyond Normanton in a southerly direction and no further north than Karumba
-
Beyond Cooktown to the north or Lakeland to the west and no further north than Cape Tribulation on the Coast Rd
-
On a coastal road north of Cape Tribulation, unless the vehicle is a 4WD vehicle
-
On the Bloomfield Track north of Cape Tribulation
IN NEW SOUTH WALES
-
Above the snow line; being Jindabyne, from the beginning of June until the end of September
IN VICTORIA
-
Above the snow line; being Bright, from the beginning of June until the end of September
IN WESTERN AUSTRALIA
-
On the Kalumburu Rd, Tanami Rd, Canning Stock Route, Gunbarrel Hwy and Holland Track
-
On the Gibb River Rd, Broome-Cape Leveque Rd, Bungle Bungles, Karijini National Park and Windjana Gorge unless the vehicle is a four-wheel drive
IN NORTHERN TERRITORY
-
Gove Peninsula
-
On the Jim Jim Falls Rd to Jim Jim Falls and Twin Falls